We are an organization that is growing swiftly to the top of the hospitality industry by exceeding customer expectations, designing and delivering products and services that optimize the customer experience.
Company Profile
About Sango Hotel Management
Sango Hotel Management represents a unique hotel and hospitality management concept that develops hotel brands combining professional service and accommodation with world-famous Indonesian-style hospitality. We pay attention to every detail, big and small, and strive to provide service from the heart so every guest can enjoy a truly Indonesian-inspired hotel experience.
Sango Hotel Management is an Indonesian hotel management chain developing hotels that combine modern hospitality with authentic Indonesian warmth. We manage Manhattan Hotel Jakarta, Merlynn Park Hotel Jakarta, Sunlake Waterfront Resort & Convention Jakarta, and Metro Park View Hotel Kota Lama Semarang.
We also manage and develop Food & Beverage destinations including Man Aur Tan - Authentic Indian Cuisine Restaurant, Grand City Chinese Restaurant, Obsidian Specialty Coffee & Eatery, and SILVERSPOON Restaurant & Bar Kota Lama. Bringing the spirit of Indonesian hospitality, Sango Hotel Management is committed to contributing more to Indonesia's tourism and hospitality industry.
Vision & Mission
The Heart of Our Hospitality
The Soul of Indonesia
At Sango Hotel Management, The Soul of Indonesia is the foundation of our purpose and the inspiration behind every guest experience.
To develop and manage hotel properties that are committed to providing the Best Guest Experience possible, yield sustainable profits for stakeholders, and provide the best working environment for employees.
The Soul of Indonesia
Our Values
Our values reflect the standards, passion, and commitment behind every exceptional guest experience.
Exceptional Service
Provide superior service standards and experiences beyond expectation.
Integrity
Act with honesty, fairness, loyalty, care, and respect for guests, owners, and colleagues.
Respect
Respect responsibilities, guests, and cultural differences across every visit.
Teamwork & Passion
Bring expertise, creativity, and passion as one united Sango family.
Continuous Improvement
Improve management techniques, products, and service quality every day.
Hospitality Ecosystem
Signature Dining Experiences
Discover our collection of authentic restaurants, specialty coffee & eatery, and signature dining destinations, where exceptional flavors and heartfelt hospitality create unforgettable culinary experiences.
